Changelog

Monitoring just got a lot(!) of new features and capabilities. We've made the monitoring configuration customizable to suit any specific needs. We've made it possible to configure your monitoring lists, set properties and build custom rules. Here's a little bit more information of these three new configuration possibilities:

Lists

It is now possible to select the specific lists you want to monitor against. Browse thousands of lists for the areas you want to monitor; PEP, Sanctions and Adverse media. More type of lists are coming soon.

Properties

It is now also possible to set up your custom preferences regarding which properties you want to monitor. Properties are the fields that will be used to match listed records for a category. By enabling more properties, matching will be more explicit and less likely to match unintended records. Property fields can be set to one of the following states:

Disabled: The property will not be used when monitoring.

Optional: Used if the property is available, but not required to start monitoring.

Required: The property is required to start monitoring an entity.

Custom rules

All properties are monitored by default. Create rules to specify the entities and properties to be excluded from monitoring. This means that you might want to monitor Owners, but not individuals or organizations that owns less than perhaps <10% of an organization you're monitoring.

We've added a lot of customization of the Edit organization configuration. You may now set Enable/Required or Editable on any data field you want.

There's been a lot of UX work these past weeks. For our KYB application review agents, there's a major improvement going live now: the first page of a KYB application has a new summary table. This table will show all relevant entities of individuals and organizations in a list. Every check that has been made (PEP, Sanction, Adverse media, Verification, etc) will be shown in a column. If there's been a possible match, the check in question will be yellow. This check will be clickable. If you click it, a Case-in-case view will open up, letting you handle the check right away. If you take an action on this check, i.e. setting a Possible PEP match to "False positive" and close the check modal, the previously yellow check will now turn green, indiciating that this check has been handled.

We've made some upgrades to our table layouts in the dashboard, making each field and row encapsulated by a border, making it easier to read the data. We've also added a "Compact" view. This will decrease the paddings and font sizes to allow more text and content to be shown in a single view.

The new button in the workflow creator will create an application, and the generated link can be used to onboard a customer. Once the application is created it cannot be removed, and will be visible in your list of applications, even if the customer does not complete the onboarding.

The link is valid for one hour.

The URL the user will be redirected to after the onboarding has finished. If you leave this empty, the user will not be redirected, but instead be promted to close the window after the onboarding.

More visible button and instructions to quickly get up and running with a workflow. Easy way to preview a workflow by running it from your own dashboard.

Configure even more risk score variables to nail down the risk score of your preference. Find anything and score it according to your preferences, with our newly added list of variables.

It is now possible to Publish and Unpublish your risk scores and thus creating a versioning history. While you work on a published models' settings, you can now wait to publish it until you have configured every detail that you sought to change.

We’re thrilled to announce that our platform now integrates with GBG to offer seamless 2+2 identity verification for UK-based customers. This robust verification method ensures compliance with UK regulatory requirements while providing a frictionless user experience.

What is 2+2 Verification?
2+2 verification confirms an individual’s identity by cross-referencing two sources of personal information and two address-related data points—meeting stringent KYC standards.

Key Benefits:

• Regulatory Compliance: Stay compliant with UK standards for ID verification.

• Faster Verification: Real-time checks ensure quick onboarding.

• Reduced Fraud Risk: Accurate identity validation minimizes fraud.

• Enhanced Customer Experience: Streamlined process for end users.

With GBG’s trusted data network and our platform’s advanced capabilities, you can now verify identities with greater accuracy and efficiency.

We've made some upgrades to our risk agent experience recently. We're rolling out the updates this week and wanted to share our progress with you. The new, updated and enhanced experience has:

• A new, smoother way of working with multiple tasks at once. You now will get every PEP match (and similar workstreams) in a tab structure. 3 PEP matches will create three tabs that you can toggle through with keybind shortcuts like a native browser experience.

• The information has been tidied up to show the most important data at a glance, with the identity details side-by-side with the PEP match data and the current status of said match attached to the card.

• Is there related Cases that might have an impact of this Case? We'll automatically load them and will include them in the right hand side bar where you can browse and gather more information before making your decision. This will i.e. help a lot when reviewing an Application: you'll get possible PEP matches and other relevant hits to the application in this view.

• The decision section is always stickied in the bottom, no matter the type of Case (PEP match, Application, Sanction match, you name it), making it easier and faster to go through many Cases, faster.

Those are just some of the updates. They all have a common goal: to reduce the manual work time to complete tasks and making accurate decisions faster than before.